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Other official information and services:  belgium


Quality of care covers a wide range of elements: the choice of the most appropriate technologies and treatments for the patient, the efficacy of care, an environment that guarantees patient safety, patient satisfaction, the integrated nature of interventions to ensure better continuity, etc. To act on these different levels, various initiatives are being taken by different federal authorities and scientific institutions (FPS Public Health, NIHDI, KCE, Sciensano, the Superior Health Council and FAMHP, etc.) but also at the level of federated entities within the framework of private initiatives (scientific associations, accreditation bodies, etc.), but also on an international level (OECD, EU, WHO, etc.). These initiatives take various forms, including the creation of guidelines, awareness campaigns, the development of quality indicators and monitoring on the ground, benchmarking, peer review and the provision of a system of financial incentives, namely Pay for Performance.

This chapter highlights, by way of an example, a number of initiatives that have been taken in recent years to measure and improve the quality of healthcare in Belgium.

Innovation and digitisation have also become indispensable
factors in the healthcare system of today. They transform processes and improve patient care in
unparalleled ways. This chapter added a section on the importance and implementation of the electronic
health record (EHR), which is an example of technological innovation in healthcare.




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